Effective Date: April 1, 2025

At Kiswa Cosmetics, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order.
  • Account Information: When you create an account, we collect your login details and order history.
  • Browsing Information: IP address, browser type, device type, pages visited, time spent on pages, and other analytical data.
  • Marketing Preferences: Your preferences in receiving marketing messages from us.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.
  • Communicate with you about your purchases and customer service requests.
  • Improve our website, products, and services.
  • Send promotional content and offers (only if you opt-in).
  • Detect and prevent fraud or abuse.

3. Sharing of Your Information

We do not sell your personal information. However, we may share it with trusted third parties:

  • Payment processors (e.g., credit/debit card companies, banks).
  • Shipping partners to deliver your orders.
  • IT service providers that help maintain our website.
  • Legal authorities, if required by law or for legal protection.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Remember your preferences.
  • Analyze site traffic and usage patterns.

You can manage cookie settings through your browser.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent for marketing communications.
  • Object to certain types of processing.

To exercise any of these rights, contact us at: contact.kiswacosmetics@gmail.com

7. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. Please review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: contact.kiswacosmetics@gmail.com

WhatsApp: +92 348 1153600

Address: Lahore, Pakistan